This Privacy Policy applies to all services operated by Operon E2I LLC, including operone2i.com, the Recall iQ AI study application, and the Financial Checkup financial health platform. We are committed to protecting your privacy and being transparent about how we handle your data.
This Privacy Policy applies to all services and products operated by Operon E2I LLC, including: operone2i.com (company website and consulting services), Recall iQ (AI-powered study application, available at recalliq.app and on Google Play), and Financial Checkup (financial health diagnostic platform, available at financialcheckup.app). By using any of these services, you agree to the data practices described in this policy.
Operon E2I LLC is a veteran-owned small business (SDVOSB certified) headquartered in Fresno, CA 93702. We are the data controller for all personal information collected through our services. Contact: info@operone2i.com · (805) 500-6935.
When you create an account, we collect your name, email address, and password (stored as a secure hash). For consulting clients, we may also collect your phone number, company name, and billing address.
We do not store your payment card details. All payment processing is handled by Stripe, Inc. We receive only a tokenized reference to your payment method and basic transaction metadata (amount, date, status). See Stripe's Privacy Policy at stripe.com/privacy for details on how they handle your payment data.
Financial Checkup collects financial data you voluntarily enter, including income, expenses, debt amounts, savings balances, and investment values. We do not connect to your bank accounts, request bank credentials, or use Plaid or any open banking service. This data is used solely to generate your diagnostic score and action plan. We do not sell, share, or use this data for advertising.
Recall iQ processes notes, PDFs, and images you upload to generate flashcards and quizzes. This content is processed by our AI systems to generate your study materials. We do not use your uploaded study content to train AI models without your explicit consent. Uploaded files are stored only as long as needed to generate and display your decks.
We automatically collect information about how you interact with our services, including IP addresses, browser type, device information, pages visited, features used, and session duration. This data is used for analytics, debugging, and service improvement.
If you contact us by email or through a contact form, we retain the content of your message and your contact information to respond to you and maintain records.
We use cookies and similar technologies to maintain your session, remember preferences, and analyze site usage via Google Analytics (analytics.google.com). You can control cookie settings in your browser. Disabling cookies may affect service functionality. We do not use advertising cookies or sell data to ad networks.
We use your information to create and manage your account, process payments, generate AI study materials (Recall iQ), calculate your financial health score and action plan (Financial Checkup), deliver consulting services, and provide customer support.
We send transactional emails including account confirmations, password resets, subscription receipts, free trial reminders, and billing notifications. With your consent, we may send marketing emails such as weekly tips, product updates, and promotional offers. You may unsubscribe from marketing emails at any time via the unsubscribe link in each email. Transactional emails cannot be opted out of while your account is active.
We use aggregated, de-identified usage data to understand how users interact with our products, identify bugs, prioritize features, and improve our AI models. This data cannot be used to identify you individually.
We may use your information to comply with applicable laws, respond to lawful requests from government authorities, enforce our Terms of Service, and protect the rights, property, or safety of Operon E2I LLC, our users, or the public.
We do not sell your personal information to third parties. We do not share your data with advertisers. We do not use your financial inputs (Financial Checkup) or study materials (Recall iQ) for any purpose other than providing the service to you. We do not engage in automated decision-making that produces legal or similarly significant effects on you.
We share data with the following categories of trusted service providers who help us operate our business, each bound by confidentiality obligations: Payment processing (Stripe, Inc.); Email delivery (SendGrid / Twilio); Cloud hosting and infrastructure (Vercel, Inc.); Analytics (Google Analytics); Push notifications and mobile services (Google Firebase, for Recall iQ Android). We do not authorize these providers to use your data for their own purposes.
We may disclose personal information when required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure user safety.
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website at least 30 days before any such transfer takes effect, and you will have the option to delete your account.
Operon E2I LLC does not sell, rent, or trade personal information to any third party for monetary or other valuable consideration. This applies to all services including operone2i.com, Recall iQ, and Financial Checkup.
Our services are intended for users who are 13 years of age or older. Users between the ages of 13 and 17 may use our services only with the consent and active supervision of a parent or legal guardian who agrees to be bound by our Terms of Service on their behalf.
Operon E2I LLC does not knowingly collect, solicit, or maintain personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA). Our services are not directed at children under 13, and we do not market our services to children under 13.
If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take immediate steps to delete that information from our systems. If you believe we have collected such information, please contact us immediately at info@operone2i.com.
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights: (1) Right to Know — the categories and specific pieces of personal information we collect, how we use it, and who we share it with; (2) Right to Delete — request deletion of personal information we hold, subject to certain exceptions; (3) Right to Correct — request correction of inaccurate personal information; (4) Right to Opt Out of Sale — we do not sell personal information, so this right is already satisfied; (5) Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights.
We collect the following CCPA categories: Identifiers (name, email, IP address); Internet or other electronic network activity (usage data, browser/device info); Financial information voluntarily entered by Financial Checkup users (income, expenses, debt — not bank credentials); Commercial information (subscription and transaction records); Inferences drawn from the above to generate your financial score or study plan. We do not collect: Social Security numbers, driver's license numbers, biometric data, geolocation data, or sensitive personal information beyond what is described above.
California residents may submit a verifiable consumer request to access, delete, or correct their personal information by emailing info@operone2i.com with the subject line "CCPA Privacy Request — [Access / Delete / Correct]" and your account email address. We will respond within 45 days as required by law, with one possible 45-day extension if needed. We will verify your identity before processing your request. There is no charge for submitting a request, and you may submit up to two requests per 12-month period.
California residents may also request information about disclosures of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes, so no such disclosures have occurred.
We implement industry-standard security measures including TLS/HTTPS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting employee access to personal data on a need-to-know basis, and regular security reviews. We use Vercel and Stripe infrastructure, both of which maintain SOC 2 compliance.
In the event of a data breach that may compromise your personal information, we will notify affected users by email within 72 hours of becoming aware of the breach, to the extent practicable, and will cooperate with applicable regulatory requirements.
We retain account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law (such as transaction records, which may be retained for up to 7 years for tax and accounting purposes). Aggregated, de-identified analytics data may be retained indefinitely.
No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security.
You may access and update your account information at any time by logging into your account settings. If you need assistance updating information you cannot change yourself, contact info@operone2i.com.
You may request deletion of your account and associated personal data at any time by emailing info@operone2i.com with the subject line "Delete My Account." We will complete deletion within 30 days. Note that deletion is irreversible — you will lose access to your score history, study decks, and all saved data.
You may unsubscribe from marketing emails at any time using the unsubscribe link in any marketing email, or by emailing info@operone2i.com with "Unsubscribe" in the subject line. You will continue to receive transactional emails (receipts, account alerts, billing notices) as long as your account is active.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format. To request a data export, email info@operone2i.com with the subject line "Data Export Request." We will provide your data within 30 days.
You may control or disable cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of our services, including session persistence and login state.
If you have concerns about our data practices that we have not adequately addressed, California residents may contact the California Privacy Protection Agency (cppa.ca.gov). EU/EEA residents may lodge a complaint with their local data protection authority.
Our services integrate with the following third-party providers, each with their own privacy policies: Stripe (stripe.com/privacy) for payment processing; Google Analytics (policies.google.com/privacy) for usage analytics; SendGrid/Twilio (twilio.com/en-us/legal/privacy) for email delivery; Vercel (vercel.com/legal/privacy-policy) for hosting; Google Firebase (firebase.google.com/support/privacy) for Recall iQ Android app services; Google Play Store (policies.google.com/privacy) for Android app distribution.
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
The Recall iQ Android app is distributed through the Google Play Store. Google's data collection and privacy practices for the Play Store itself are governed by Google's Privacy Policy. In-app purchases made through Google Play are subject to Google's policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by sending an email to the address associated with your account at least 30 days before the changes take effect, and by posting a prominent notice on our websites. The updated policy will include a new "Last Updated" date. For non-material changes, we will update the date and post the revised policy without separate notification.
This Privacy Policy is governed by the laws of the State of California. Any disputes arising from this policy are subject to the exclusive jurisdiction of the courts of Fresno County, California.
For any privacy-related questions, requests, or concerns, contact: Operon E2I LLC · Privacy Inquiries · info@operone2i.com · (805) 500-6935 · Fresno, CA 93702. We aim to respond to all privacy inquiries within 5 business days.
We are here to help. If you have any questions about this Privacy Policy, want to request access or deletion of your data, or have a concern about how we handle your information, contact our privacy team directly.
Operon E2I LLC · Fresno, CA 93702 · SDVOSB Certified · We respond within 5 business days.
This Privacy Policy is part of our Terms of Service and governs your use of all Operon E2I LLC services, including operone2i.com, Recall iQ, and Financial Checkup.
Governed by the laws of the State of California · Fresno County jurisdiction · Last updated June 19, 2026